About The Joyalukkas Group
The Joyalukkas Group has rapidly expanded its foothold all over the globe since its inception in 1987. The Group has grown tremendously, with over 10 million customers, employing a highly committed and satisfied team of over 8,000 people in 11 countries. The phenomenal success of Joyalukkas has been driven by an unstinting commitment to quality, a fact that has been widely recognised.
Joyalukkas jewellery was the first jewellery retailer to be awarded both the prestigious ISO 9001:2008 and 14001:2004 certifications. This was only a beginning for the series of achievements that followed.
Joyalukkas has been hailed as the world’s favourite jeweller, not without reason. They are also the jewellery chain to be conferred with the honour of the Retailer of the Year in the Middle East. In addition, Joyalukkas has the distinction of being awarded the Dubai Quality Awards Certification by HH Sheikh Mohammed Bin Rashid Al Maktoum, and Prime Minister of UAE and Ruler of Dubai. Significantly, the jewellery retail chain is the only jeweller to have been awarded the Superbrand status in the UAE for six consecutive years, from 2010.
Currently the Joyalukkas Group operations include Jewellery, Money Exchange, Luxury Air Charter, Fashion & Silks & Malls. The Group’s vision is to ‘enhance lifestyle’s’ and all businesses the group currently is involved in, works towards this vision.
The Joyalukkas Group has also always believed that the people and the community within which it operates are the cornerstones for its success and as such is actively involved in CSR (Corporate Social Responsibility) activities across the world. Joyalukkas consistently undertakes various programs to help the needy and encourages causes that benefit the society. From building homes to helping flood victims, blood donations or helping expats with financial assistance to return home, the Group has always believed in being there when needed the most.
Joy Alukkas followed in his visionary father’s footsteps and expanded the ‘Joy Alukkas’
name to a global level. His father Varghese Alukkas started his first jewellery
showroom in 1956 and since then Joy Alukkas has made ‘Joyalukkas’ a household name
in jewellery. Joy Alukkas took his first step by setting up the jewellery showroom
in UAE in the year 1987, since then there has been no looking back.
Joy Alukkas’s success is the result of his forethought. In 1987, when he flew to
UAE to explore the untapped market, little did he realise that he was going to change
the way the world looked at jewellery. He set up his first shop in Abu Dhabi followed
by Dubai, Sharjah, Al Ain and Ras al-Khaimah. The expansion since then has continued
to rope in countries like India, UK, Qatar, Oman, Bahrain, Kuwait and Saudi Arabia
Despite running a multi dollar retail gold and diamond jewellery business halfway
across the world, Joy Alukkas wears his success lightly. He has his ear to the ground,
his finger on the pulse and his feet on the ground. The fact is Joy Alukkas got
to where he is because he never compromised with its corporate values and strongly
believed that satisfied customers are the backbone of a company.
Joy Alukkas became the first jeweller in the Middle East to be awarded both the
ISO 9001 and ISO 14001 certification and to be recognised by the Dubai government
with the Dubai Quality Award under Trade category in 2008. The Joyalukkas group
has received a long list of awards under his leadership.
It was due to his vision that Joyalukkas CSR (Corporate Social Responsibility) efforts
were given shape through unique business models. Such an effort is the first of
its kind by any jewellery retail chain. For someone who has rarely – if ever – based
his decisions on the more modern management tools such as graphs, scales and projections,
Joy Alukkas’s meteoric rise is a role model of entrepreneurial grit and intuitive
Joy Alukkas revolutionised retail jewellery trade in India by introducing training
programs for his employees and also created the concept of “wedding centre” within
the jewellery store. Many a feather is attached to the success hat of Joy Alukkas,
including the opening of the world’s largest showroom and the first Diamond Cave
in Chennai, India, considered the jewellery hub of India. The phenomenal success
of this showroom and this unique concept has proved his foresight and business acumen.
Today Joy Alukkas leads the various business interests of the Group which includes,
Jewellery, Money Exchange, Malls, Fashion & Silks & Luxury Air Charter.
John Paul joined the group post his graduation, he could have started straight at the top, within the Group, however he preferred to start as a trainee to understand and study in detail all the nuances of the Group’s business, which has greatly helped him to take up his current role of managing the group’s International Operations.
Under his stewardship Joyalukkas Jewellery is continuing on the growth path and has become one of the world’s leading Jewellery retail chains. He has a keen interest in retail, branding & marketing and has launched many initiatives, which has helped the brand retain its Superbrand status for 6 years in a row. He has been instrumental in leading and managing various marketing and brand related initiatives for the 'Joyalukkas' brand in the International Markets. He believes ‘consumer is king’ and building relationships with customers is the best way to make ‘Joyalukkas’ their favourite Jewellery destination.
John Paul has the keen business sense of his visionary father, Joy Alukkas, and hopes to carry on his grand legacy and retain the brands position of being the ‘World’s favourite jeweller’.
Vision & Mission
VISION: To become a global brand by ornamenting the world.
MISSION: To improve and enrich lives everywhere by offering extraordinary lifestyle solutions backed by incomparable value - addition, adhering to globally approved processes and norms and creating a successful value - chain for our associates.
Group of Companies
Joyalukkas Group is a multi-billion dollar conglomerate that has various business interests, including jewellery, money exchange, fashion & silks, luxury air charter and malls. Joyalukkas started as a single jewellery showroom in the year 1986, and in a span of 28 years has expanded its presence in eleven countries; i.e., India, UAE, USA, UK, Singapore, Malaysia, Saudi Arabia, Qatar, Bahrain, Kuwait and Oman.
Joyalukkas Group’s Joy Jets is the first luxury air charter service operating in Kerala with the objective of offering state-of-the-art and luxury air charter services to corporate, high net worth individuals and high-profile personalities.