DUBAI SERVICE EXCELLENCE SCHEME AWARD 2016

Celebrating Excellence: Joyalukkas Honored with Dubai Service Excellence Scheme Award 2016 DOHA: Joyalukkas Group, a multi-billion dollar global conglomerate with diverse business interests, has once again proven its commitment to excellence by receiving a prestigious award. The Dubai Service Excellence Scheme (DSES), under the patronage of the Dubai Department of Economic Development, has bestowed the coveted "Best Performance Outlet Award" upon the Joyalukkas jewellery showroom in Lulu, Al Qusais.

This recognition comes as no surprise, as the same award-giving authority had previously commended the global jewellery retail chain for its exceptional customer service in May. The Best Service Performance Outlet award was presented to John Paul Alukkas, Executive Director of Joyalukkas Group, and Sonia Alukkas, Director of Joyalukkas Group, by distinguished personalities including Sami Al Qamzi, Director General of the Department of Economic Development, and Dr. Aisha bin Bishr, Director General of Smart Dubai Office in Dubai.

Joyalukkas continues to live up to its reputation as the world's favorite jeweler, breaking records, setting new standards, and revolutionizing the jewellery retail landscape. The brand has been an industry pioneer, being the first retail chain to receive both ISO 9001 and ISO 14001 certifications and achieve Superbrand status for seven consecutive years. Today, Joyalukkas is synonymous with exceptional quality, best value offerings, and award-winning customer service, making it a name trusted by customers worldwide. John Paul Alukkas expressed his gratitude and pride in receiving the prestigious award, stating, "All of us at the Joyalukkas Group come to work with the determination and commitment to do one thing: make our customers happy and enhance their lifestyles. This shapes everything we do... to be recognized for our efforts in achieving this goal is a great honor indeed, and one that would not have been possible without the support of our loyal customers." He also acknowledged the dedication of Joyalukkas' on-ground staff, adding, "I share this award with the over 7,000 men and women of our on-ground staff who endeavor to give our patrons the most satisfying shopping experience with us every day."

In addition to this recent accolade, Joyalukkas received the DSES award for outstanding customer service in May 2016, a day that also saw Joyalukkas Group Chairman and MD, Joy Alukkas, being recognized as one of the top Indian Leaders in the Arab World by Forbes Magazine. Joyalukkas Group remains committed to its core values of providing unparalleled customer experiences and top-quality products. With numerous accolades and achievements under its belt, the brand continues to shine as an industry leader, making a difference in the lives of its valued customers.